McKissock’s online courses can include video, interactive case studies and downloadable aids to help you learn the content. If you are having trouble with your video, here are a few ways that can help solve the most common issues.
If you’re using a computer:
- Update Flash
- Update Shockwave
- If you’re using Internet Explorer, make sure to disable compatibility mode
- If the above solutions don’t fix the problem, try an alternate browser
If you’re using an iPad:
- Clear cookies and cache
- View more information about taking a course on your iPad
