FAQs: Tech Help & Troubleshooting
-
What are the tech specs for McKissock courses?
Operating Systems Windows Vista, 7 and 8 Microsoft no longer supports Windows XP (Still may work, but we do not support and recommend you upgrade) Mac OS X 10.4 to 10.9 (Linux Distributions not currently supported, but may work because our software is browser based) Browsers A general rule to which browsers we support… More
-
Clearing cookies and temporary internet files – Internet Explorer
There are a few different routes you can take to clear temporary internet files and cookies in Internet Explorer (IE). Please note that your options may vary based on which version of IE you are running, any toolbars you may have installed, or other software changes that may have taken place from the original… More
-
What do I do if I have questions, problems, or concerns about my course?
For questions or issues related to course content: To email a Subject Matter Expert, open the course and hover over Show Tools Click the Email icon in the Tools menu at the bottom of the course window Please allow up to 48 hours to receive a response For any other questions, concerns or comments:… More
Can’t find your answer?
If you can’t find the answer to your question, please contact us. We are happy to help you.
Give Us A Call
Weekdays
Monday – Friday 8 a.m. – 8 p.m. (ET)
Weekends
Saturday – Sunday 12 p.m. – 3:30 p.m. (ET)
Appraisal
Real Estate
Send us a Note
Email us and a customer service representative will get back to you within 24 hours.